How is your school handling the growing demand for After-Hours and Weekend Online Student Support?
B Virtual has built a world-class 24 x 7 Technical support service that is fast becoming the chosen solution to meet the growing needs of higher education’s student support needs after the regular support team has gone home.
This is a great compliment to your 24 x 7 Live Online Proctoring!
More and more, our live online proctoring clients are engaging B Virtual in much more than just live online proctoring. Your IT Managers will welcome the news that we are experts in ITIL – the global framework for excellence in IT Service delivery.
Contact us to find out how your school can ensure world-class technical support during those challenging hours. Typically at a cost equivalent to one full-time resource to cover all after-hours and weekend support demands. How? You are sharing costs among multiple institutions.