JaCinda, married with two children, has been involved in the field of information technology since 1995. She joined the B Virtual team in December of 2016. On top of B Virtual, JaCinda is also a Business Systems Analyst. She describes herself as a “bilingual” person being able to speak both developer and to the customers/clients. She loves that she is able to bring her education into both places of work.
JaCinda really enjoys the fact that she can work from home while being available for her children. “I feel a lot of working mothers can relate to this”, said JaCinda.
Alongside work and her family, JaCinda is also a full-time minister. She is Jehovah’s Witness who volunteers 70 hours a month talking to people and encouraging them to read the bible and have a spiritual interest. To relax, she enjoys doing puzzles.
When talking about B Virtual and our proctors, she cannot stress enough how much we pay attention to detail. She said:
“There is constant opportunity for growth and development here at B Virtual. We always make sure that we are paying attention to our clients, that we are customer focused and most importantly being friendly. You want the person you are proctoring feel casual. By being friendly, chatting with them and making a connection, it helps the students relax a bit. We try to make the testing process secure, fun and enjoyable”.